Delivery of Large Quantities
If you have ordered a bulk container or pallet from us, we ship it using DHL Europlus. In doing so, we provide your contact details, such as your phone number, to the driver so that the delivery person can reach you by phone. It is essential for someone to be on-site to receive the goods during pallet transport.
Delivered on a Pallet
We deliver bulk containers and large orders, whenever possible, on recycled pallets. The driver delivers the pallet using a forklift or tail lift and can place it at the desired location at the delivery address (provided the yard is well-paved). Orders placed on the website are delivered on disposable pallets. You can keep the pallet and bulk container free of charge if it is a disposable pallet. This allows you to easily move the order within your premises. For wholesalers and distribution centres, we deliver orders on Euro pallets. These are always exchanged upon delivery.
Not Present for Delivery?
If you are not at home when the delivery person arrives, you can easily select an alternative preferred day via the DHL app. Please note: If a delivery cannot be completed because no one is present, we are forced to charge an additional fee for re-delivery.