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Deutsch We are pleased about your interest in our website. The protection of your privacy is very important to us. Below, we provide you with a detailed explanation of how we handle your data. Collection, processing, and use of personal data. Our privacy policy is in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).
Data collection and processing
Data collection
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
Technical data is collected by our IT systems. This includes, for example, internet browsers, operating systems or the time of page access. The collection of this data occurs automatically as soon as you enter our website.
Some of the data is collected to ensure error-free availability of the website. Other data can be used to analyze your user behavior.
You can visit our site without giving any information about yourself. We only store access data without personal reference, such as the name of your internet service provider, the page from which you visit us, or the name of the requested file. These data are evaluated exclusively for the improvement of our offer and do not allow any conclusions to be drawn about your person.
Personal data is only collected if you voluntarily provide it to us as part of your order, when opening a customer account, when filling out a contact form, or when registering for a newsletter. We use the data you provide to us without your separate consent exclusively to fulfill and process your order.
This is based on Art. 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We only collect, process and use personal data on the use of our websites (usage data) to the extent necessary to enable the user to use the service or to charge for it.
Data storage
e store the contract text and send you the order data and our terms and conditions by email. You can view the terms and conditions at any time here. If you have registered with us with an account, you can view your past orders in our customer log-in area.
Upon completion of the contract and full payment, your data will be blocked for further use and deleted after the expiration of the tax and commercial regulations, unless you have explicitly agreed to the further use of your data. You can delete your customer account at any time either by sending a message to the contact option described below or through a function provided for this purpose in the customer account.
If you subscribe to our newsletter, you agree to the storage of your master data such as email address as well as first name, last name, title, zip code, and location. Your data will then be processed on the basis of your consent in accordance with Art. 6 (1) a) GDPR.
Handling of Customer and Contract Data
Data transmission upon conclusion of contract for online shops, merchants, and goods shipping
We only transmit personal data to third parties if this is necessary as part of the contract processing, such as to companies responsible for delivering the goods or the credit institution responsible for payment processing. Further transmission of the data does not take place or only if you have explicitly agreed to the transmission. Your data will not be disclosed to third parties without your express consent, such as for advertising purposes.
The basis for the data processing is Art. 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.
Disclosure of Personal Data
To fulfill the contract, we will provide your data to the shipping company responsible for delivery, if this is necessary for the delivery of the ordered goods. Depending on which payment service provider you choose in the ordering process, we will provide the payment data collected for this purpose to the credit institution responsible for payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you set up an account there. In this case, you must log in to the payment service provider with your access data in the ordering process. The privacy policy of the respective payment service provider applies in this regard.
Encryption
For security reasons and to protect the transmission of confidential content such as orders or requests that you send to us as the website operator, this page uses an SSL or TLS encryption. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after conclusion of a contract subject to a fee, you are obliged to transmit your payment data (e.g. account number for direct debit authorization) to us, these data will be required for payment processing. Payment transactions via common payment methods are exclusively carried out via an encrypted SSL or TLS connection. During encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Cookies
The websites partly use so-called cookies. Cookies do not cause damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. A “cookie” is a small data file that we transfer to your computer when you surf our site. A cookie can only contain information that we send to your computer ourselves – private data cannot be read out. If you accept the cookies on our site, we do not have access to your personal information, but with the help of cookies we can identify your computer.
Most of the cookies we use are called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser during your next visit. Persistent cookies are stored by us for a maximum of 3 years. After that, they are automatically deleted.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases or generally exclude them and activate the automatic deletion of cookies when the browser is closed. If cookies are disabled, the functionality of this website may be restricted. A detailed guide on how to prevent the storage of cookies by browser settings can be found here: https://www.allaboutcookies.org/ge/
Cookies that are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. shopping cart function) are stored based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your browsing behavior) are stored, they will be separately addressed in this privacy policy. The data stored in our cookies is not linked to your sensitive data such as passwords, credit card information, bank information, etc. The data stored in our cookies is also not linked to your personal data (name, address, etc.).
Web-Bugs
Web bugs or “clear GIFs” are small GIF files, approximately 1*1 pixels in size, that can be hidden in other graphics, emails, or similar content. Web bugs perform similar functions as cookies, but are not noticeable to users. Web bugs send your IP address, the internet address of the visited web page URL, the time when the web bug was viewed, the user’s browser type, as well as previously set cookie information to a web server. By using web bugs on our pages, we can identify your computer and analyze user behavior (e.g. reactions to advertising campaigns). This data is anonymous and not linked to personal data on the user’s computer or a database. We also use this technology in our newsletter.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us, including:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
These data are not merged with other data sources. The legal basis for data processing is Art. 6 (1) (b) of the General Data Protection Regulation (GDPR), which allows the processing of data for the performance of a contract or for pre-contractual measures.
Hinweis zur verantwortlichen Stelle
The responsible party for data processing on this website is the Managing Director (see Imprint).
The competent supervisory authority for data protection for companies with their administrative headquarters in the Netherlands is the Autoriteit Persoonsgegevens. You can also contact this authority via the data protection officer of your federal state. A list of data protection officers and their contact details can be found here.
Data Protection Officer
We are not obliged to appoint a data protection officer under the applicable legal regulations and have not appointed one.
Contact Form
If you contact us via the contact form, your details from the inquiry form, including the contact details you provided, will be stored for the purpose of processing the request and in case of follow-up questions. We will not disclose this information without your consent.
The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time by sending us an informal notification by email. The legality of the data processing operations carried out before revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (for example, after your request has been processed). Mandatory legal provisions, especially retention periods, remain unaffected.
Customer Service and Contact
Your support requests will be handled by the external service provider Zendesk (Zendesk, Inc., 989 Market Street, San Francisco, CA 94103, USA). Further information on data protection at Zendesk, in particular on the purpose of processing and the security, retention and deletion of the processed data, can be found at https://www.zendesk.de/company/customers-partners/privacy-policy/.
The legal basis for the transfer to Zendesk is Art. 6 (1) (f) GDPR and a contract for order processing pursuant to Art. 28 (3) sentence 1 GDPR.
Registration on this Website
You can register on our website to use additional features on the site. We only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes such as changes in the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you.
The processing of the data entered during registration is based on your consent (Art. 6 (1) (a) GDPR). You can revoke any consent you have given at any time by sending us an informal notification by email. The legality of the data processing carried out prior to revocation remains unaffected.
The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted.
Statutory retention periods remain unaffected.
Comment Function on this Website
In addition to your comment, information about the time of the comment’s creation, your e-mail address, and, if you do not post anonymously, the username you have chosen will be stored for the comment function on this page.
Storage of IP Address
Our comment function stores the IP addresses of users who write comments. Since we do not moderate comments on our site before they are published, we need this data to be able to take action against the author in case of legal violations such as insults or propaganda.
Subscribing to Comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this feature at any time using a link in the information emails. If you unsubscribe, the data entered for subscribing to comments will be deleted; however, if you have transmitted this data to us for other purposes and at another location (such as newsletter registration), it will remain with us.
Storage Duration of Comments
The comments and the associated data (such as IP address) are stored on our website and remain there until the commented content has been completely deleted or the comments need to be deleted for legal reasons (such as offensive comments).
Legal Basis
The storage of comments is based on your consent (Art. 6 (1) (a) GDPR). You can revoke any consent you have given at any time by sending us an informal notification by email. The legality of the data processing operations carried out before revocation remains unaffected by the revocation.
Revocation of Consents
Some data processing operations are only possible with your express consent. You can revoke any consent you have given at any time with effect for the future. To do so, please send us an informal notification by email. The legality of the data processing carried out before revocation remains unaffected by the revocation.
Right to Lodge a Complaint with the Competent Supervisory Authority
In case of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues for us is the Autoriteit Persoonsgegevens. However, you can also contact this authority via the data protection officer of your federal state. A list of data protection officers and their contact details can be found here.
Right to Data Portability
Sie haben das Recht, Daten, die wir auf Grundlage Ihrer Einwilligung oder in Erfüllung eines Vertrags automatisiert verarbeiten, an sich oder an einen Dritten in einem gängigen, maschinenlesbaren Format aushändigen zu lassen. Sofern Sie die direkte Übertragung der Daten an einen anderen Verantwortlichen verlangen, erfolgt dies nur, soweit es technisch machbar ist.
Auskunft, Sperrung, Löschung
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.
Promotional Emails and Objection
When you sign up for a newsletter, your email address will be used for our own advertising purposes with your separately declared consent until you unsubscribe from the newsletter. If you register for our newsletter, we will use the data required for this or separately provided by you to send you our email newsletter on a regular basis. Your email address will not be passed on to other companies for advertising purposes. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
The use of contact data published within the scope of imprint obligations for sending unsolicited advertising and information material is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.
Analysis Tools and Advertising
Google Analytics
On our website, data is collected and stored for marketing and optimization purposes using a tracking tool. This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.
Usage profiles are created from the collected data under a pseudonym.
IP Anonymization
We have activated IP anonymization on this website. This means that Google will shorten your IP address within member states of the European Union or other contracting states to the Agreement on the European Economic Area before transmitting it to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google.
Browser Plugin
You can prevent cookies from being stored by adjusting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to Data Collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set that will prevent the collection of your data during future visits to this website: Disable Google Analytics.
For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Data Processing Agreement
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the Dutch data protection authorities when using Google Analytics.
Google Analytics Remarketing
Our websites utilise the features of Google Analytics Remarketing in conjunction with the cross-device functionalities of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This feature allows the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device features of Google AdWords and Google DoubleClick. This way, interest-based, personalised advertising messages, which have been adapted to your previous usage and browsing behaviour on one device (e.g. mobile phone), can also be displayed on another of your devices (e.g. tablet or PC).
If you have given the appropriate consent, Google will link your web and app browsing history with your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on any device on which you log in with your Google account.
To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create target audiences for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by disabling personalised advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.
The summary of the collected data in your Google account is based solely on your consent, which you can give or revoke to Google (Art. 6 Para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 Para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.
Further information and Google’s privacy policy can be found at: https://www.google.com/policies/technologies/ads/.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use what is known as conversion tracking. When you click on an advertisement placed by Google, a conversion tracking cookie is set. Cookies are small text files that the internet browser stores on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If a user visits specific pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are informed about the total number of users who clicked on their advertisement and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your internet browser’s user settings. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.
For more information about Google AdWords and Google Conversion Tracking, please see Google’s privacy policy: https://www.google.de/policies/privacy/.
You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Facebook Pixel
Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) for conversion measurement.
This allows the behaviour of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to display advertisements on Facebook pages as well as outside of Facebook. We, as the site operator, have no control over this use of data.
You can find further information on the protection of your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
You can also disable the remarketing function “Custom Audiences” in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you need to be logged in to Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
Payment Provider
PayPal
On our website, we offer payment via PayPal, among other options. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).
When you choose payment via PayPal, the payment details you enter will be transmitted to PayPal.
The transmission of your data to PayPal is based on Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of data processing operations carried out in the past.
Contact for Data Protection
If you have any questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as revocation of granted consents, please contact us using the communication data provided in the imprint.