Quality Assurance
At Organifer, quality is our highest priority. All of Organifer's products are carefully selected, professionally stored and securely packaged before shipment.
We take great care to ensure that your order reaches you in perfect condition. However, if something is not as expected, we will of course provide an appropriate solution.
1. Warranty
As a customer, you are entitled to statutory warranty rights. Statutory warranty claims apply if a product shows a defect or does not meet the agreed specifications.
If you believe your item has a defect, please contact us at: support@organifer.com
To ensure a fast and efficient resolution, please include:
- Your order number
- A clear description of the issue
- Photos of the product (if applicable)
Depending on the nature of the defect, we may:
- Evaluate the issue based on the provided information
- Request additional photos
- Ask you to return the item for inspection
Our team will guide you through the process and provide a suitable solution as quickly as possible.
At Organifer, quality is not just a promise it is a standard. As a manufacturer and supplier of premium products, strict quality controls and carefully selected raw materials form the foundation of every product.
In addition to statutory warranty rights, certain products are covered by a manufacturer’s guarantee. This guarantee reflects confidence in the durability, performance and consistent quality of the products.
2. Manufacturer Guarantees
At Organifer, quality is not just a promise it is a standard. As a manufacturer and supplier of premium products, strict quality controls and carefully selected raw materials form the foundation of every product.
In addition to statutory warranty rights, certain products are covered by a manufacturer’s guarantee. This guarantee reflects confidence in the durability, performance and consistent quality of the products.
Manufacturer guarantees:
- Confirm that products meet high internal quality standards
- Apply independently of statutory warranty rights
- Do not limit or replace legal rights
Where applicable, guarantee claims can be asserted in accordance with the respective guarantee conditions.
Organifer stands behind the performance and reliability of its products. Professional users and private customers alike can rely on consistent quality, carefully developed formulations and dependable results.
For any questions regarding product quality or guarantee conditions, the Organifer team is always available to assist at support@organifer.com
